Status: PayU Europe

All Systems Operational

Platform availability Operational
Cards Operational
BLIK Operational
Banks PL Operational
Alior Bank Operational
Credit Agricole Operational
ING Operational
mBank Operational
Millennium Operational
PEKAO S.A. Operational
PKO BP Operational
Santander Operational
Banks CZ Operational
Česká spořitelna Operational
ČSOB Operational
Fio banka Operational
Komerční banka Operational
Moneta Money Bank Operational
Raiffeisenbank Operational
Raiffeisenbank PSD2 Operational
Airbank PSD2 Operational
J&T bank PSD2 Operational
Creditas PSD2 Operational
Notifications Operational
Merchant Panel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled technical break of bank ČSOB Mar 14, 2026 00:00-15:00 CET

We inform that a technical break is planned for ČSOB from 14.03. 00:00 to 14.03.15:00 and payments through ČSOB will not be possible in the specified time interval.
Posted on Mar 09, 2026 - 10:09 CET
Mar 9, 2026

No incidents reported today.

Mar 8, 2026
Scheduled technical break of ING Bank
Completed - The scheduled maintenance has been completed.
Mar 8, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:30 CET
Scheduled - We inform that a technical break is planned for ING Bank from 07.03.2026 23:30 to 08.03.2026, 06:00 and payments through ING Bank will not be possible in the specified time interval.
Mar 3, 16:01 CET
Scheduled technical break of bank ČSOB
Completed - The scheduled maintenance has been completed.
Mar 8, 05:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 00:00 CET
Scheduled - We inform that a technical break is planned for ČSOB from 00:00 to 05:15 and payments through ČSOB will not be possible in the specified time interval.
Mar 2, 13:02 CET
Mar 7, 2026
Mar 6, 2026
System degradation
Resolved - The problem was resolved at 11:29 CET. Due to nature of the attack there are still some geographical limitation in accessing Merchant Panel.
Mar 6, 11:42 CET
Investigating - since 11:19 CET we were suffering platform degradation due to DDOS attack,
Mar 6, 11:29 CET
Scheduled technical break of BLIK
Completed - The scheduled maintenance has been completed.
Mar 6, 01:05 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 CET
Scheduled - We inform that a technical break is planned for BLIK from 01:00 to 01:05 and payments through BLIK will not be possible in the specified time interval.
Mar 4, 14:25 CET
Mar 5, 2026

No incidents reported.

Mar 4, 2026
System degradation - DDOS
Resolved - This incident has been resolved.
Mar 4, 23:04 CET
Investigating - There is ongoing DDOS attack on PayU starting 22:00 CET. Some payment methods might be degraded. Impact is minimal.
Mar 4, 22:47 CET
Mar 3, 2026
Scheduled technical break of bank ČSOB
Completed - The scheduled maintenance has been completed.
Mar 3, 04:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 04:00 CET
Scheduled - We inform that a technical break is planned for ČSOB from 04:00 to 04:30 and payments through ČSOB will not be possible in the specified time interval.
Feb 27, 11:45 CET
Mar 2, 2026

No incidents reported.

Mar 1, 2026
PayU system performance degradation
Resolved - As of 21:20 CET problems were resolved
Mar 1, 21:30 CET
Update - We are continuing to investigate this issue.
Mar 1, 21:29 CET
Investigating - From 20:30 CET We are experiencing DDOS attack at the moment. We are working to limit the impact.
Customers might encounter:
- problems with logging to merchant panel
- longer authorisation times
- problems with accessing API
Mar 1, 21:17 CET
Feb 28, 2026
Payment Services performance degraded
Resolved - This incident has been resolved.
Feb 28, 22:02 CET
Update - We are continuing to monitor for any further issues.
Feb 28, 21:20 CET
Update - We are continuing to monitor for any further issues.
Feb 28, 21:06 CET
Monitoring - The transactional processing is restored now. Merchant panel is disable for safety reason at the moment. We will enable it once the attack is over.
Feb 28, 21:06 CET
Update - We are continuing to investigate this issue.
Feb 28, 20:56 CET
Update - We are experiencing DDOS attack ant the moment. We are working to limit the impact.
Feb 28, 20:42 CET
Update - We are continuing to investigate this issue.
Feb 28, 20:28 CET
Update - We are continuing to investigate this issue.
Feb 28, 20:25 CET
Investigating - We were experiencing an unexpected system performance degradation impacting our payment services since 7:54 PM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.
Feb 28, 20:21 CET
PayU system failure
Resolved - This incident has been resolved.
Feb 28, 12:42 CET
Update - We are continuing to monitor for any further issues.
Feb 28, 12:15 CET
Update - We are continuing to monitor for any further issues.
Feb 28, 12:12 CET
Monitoring - As of 11:57 the transactions are being accepted. System is working properly right now. We are monitoring the situation
Feb 28, 12:05 CET
Update - The problem is not yet resolved.
Feb 28, 12:01 CET
Update - Situation is getting back to stable state. We are observing the situation.
Feb 28, 11:59 CET
Update - We are continuing to investigate this issue.
Feb 28, 11:47 CET
Investigating - today, on 28.02.2026 from 11:29 AM/PM CEST we are facing a major technical problem.
Please expect the following:

customers are not able to use payment methods (provided by PayU Europe),

customers are not able to check their payment status on the PayU page,

you are not able to log in to the PayU Management Panel.

We have immediately started working on resolving the issue, and we expect to fix the problem by HH:MM CEST.

We apologize for the inconvenience.
Feb 28, 11:47 CET
Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Scheduled technical break BLIK
Completed - The scheduled maintenance has been completed.
Feb 25, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:30 CET
Scheduled - We inform that a technical break is planned for BLIK from 2026-02-25 00:30 AM to 01:30 AM and payments through BLIK will not be possible in the specified time interval.
Feb 19, 18:58 CET
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

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