Status: PayU Europe
All Systems Operational
Platform availability Operational
Cards Operational
BLIK Operational
Banks PL Operational
Alior Bank Operational
Credit Agricole Operational
ING Operational
mBank Operational
Millennium Operational
PEKAO S.A. Operational
PKO BP Operational
Santander Operational
Banks CZ Operational
Česká spořitelna Operational
ČSOB Operational
Fio banka Operational
Komerční banka Operational
Moneta Money Bank Operational
Raiffeisenbank Operational
Notifications Operational
Merchant Panel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled technical break of CSOB Jun 15, 2024 00:00-19:00 CEST
We inform that a technical break is planned for CSOB from 00:00 to 19:00 and payments through CSOB will not be possible in the specified time interval.
Posted on Jun 10, 2024 - 16:10 CEST
Scheduled technical break of Alior Bank Jun 15, 2024 23:00 - Jun 16, 2024 03:00 CEST
We inform that a technical break is planned for 15/16.06.2024 from 23:00 to 3:00 and payments through Alior Bank will not be possible in the specified time interval.
Posted on Jun 13, 2024 - 17:29 CEST
Scheduled technical break of Credit Agricole. Jun 15, 2024 23:00 - Jun 16, 2024 10:00 CEST
We inform that a technical break is planned for 15.06.2024 from 11:00 PM to 16.06.2024, 10:00 AM and payments through Credit Agricole will not be possible in the specified time interval.
Posted on Jun 13, 2024 - 14:32 CEST
Scheduled technical break of ING Bank Jun 15, 2024 23:30 - Jun 16, 2024 06:00 CEST
We inform that a technical break is planned for ING Bank from 15.06.2024 23:30 to 16.06.2024 06:00 and payments through ING Bank will not be possible in the specified time interval.
Posted on Jun 12, 2024 - 13:41 CEST
Scheduled technical break of PKO BP Jun 16, 2024 00:00-12:00 CEST
We inform that a technical break is planned for PKO BP from 16.06.2024 00:00 to 12:00 and payments through PKO BP will not be possible in the specified time interval.
Posted on Jun 12, 2024 - 14:08 CEST
Scheduled technical break of Millenium Bank Jun 16, 2024 01:30-04:00 CEST
We inform that a technical break is planned for Millenium Bank from 01:30 AM to 03:30 AM and payments through Millenium Bank will not be possible in the specified time interval.
Posted on Jun 14, 2024 - 14:15 CEST
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 07:17 CEST
Identified - We are currently experiencing problems with following payment methods:
-SEPA DirectDebit
-Bancontact
-Paysafecard
-Trustly
-Giropay
-SOFORT Banking

We are working on solution.
We apologize for the inconvenience.

Jun 12, 20:50 CEST
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:00 CEST
Scheduled - due to necessary PayU technical break, on 12.06.2024, from 02:00 AM to 06:00 AM CEST the system will be unavailable, please expect the following:

• customers won’t be able to use payment methods (provided via PayU Europe on European markets excluding Romania),
• there will be no withdrawals or refunds,
• customers won’t be able to check their payment status on the PayU page,
• you won’t be able to log in to the PayU Merchant Panel.
• it will not be possible to carry out the verification of use process within the Marketplace.

Jun 10, 15:30 CEST
Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 08:59 CEST
Update - We are continuing to work on a fix for this issue.
Jun 11, 08:55 CEST
Identified - on 210.06.2024 at 11:28 AM CEST we have identified a problem at Komerční banka. Payments with Komerční banka are currently not available for PayU Europe integrations.

We are supporting the bank to handle this issue

We apologize for the inconvenience.

Jun 10, 12:09 CEST
Jun 10, 2024
Resolved - This incident has been resolved.
Jun 10, 19:42 CEST
Identified - on 10.06.2024 at 05:55 PM CEST we have identified a problem at Crédit Agricole. Payments with Crédit Agricole are currently not available for PayU Europe integrations.

We are supporting the bank to handle this issue

We apologize for the inconvenience.

Jun 10, 18:12 CEST
Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 09:37 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 9, 09:29 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 23:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 16:32 CEST
Jun 8, 2024
Resolved - This incident has been resolved.
Jun 8, 18:54 CEST
Monitoring - At 18:21 (CEST) fix has been implemented and we are monitoring the results.
Jun 8, 18:48 CEST
Update - VISA is continuing to work on a fix for this issue.
Jun 8, 17:57 CEST
Identified - VISA has an ongoing issue of 3DS service

Incident start date: [2024-06-08 17:13 CEST]

If the situation changes, a status update will be sent.

Jun 8, 17:56 CEST
Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.