Status: PayU Europe

Partial System Outage

Platform availability Operational
Cards Operational
BLIK Operational
Banks PL Operational
Alior Bank Operational
Credit Agricole Operational
ING Operational
mBank Operational
Millennium Operational
PEKAO S.A. Operational
PKO BP Operational
Santander Operational
Banks CZ Major Outage
Česká spořitelna Major Outage
ČSOB Operational
Fio banka Operational
Komerční banka Major Outage
Moneta Money Bank Operational
Raiffeisenbank Operational
Raiffeisenbank PSD2 Operational
Airbank PSD2 Operational
J&T bank PSD2 Operational
Creditas PSD2 Operational
Notifications Operational
Merchant Panel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled technical break of bank ČSOB Feb 10, 2026 04:00-05:00 CET

We inform that a technical break is planned for ČSOB from 10-02-2026, 04:00 to 10-02-2026, 05:00 and payments through ČSOB will not be possible in the specified time interval.
Posted on Feb 05, 2026 - 18:20 CET

Scheduled technical break of Millennium Bank Feb 15, 2026 01:00-03:00 CET

We inform that a technical break is planned for Millennium Bank from 2026-02-15 01:00 AM to 2026-02-15 03:00 AM and payments through Millennium Bank will not be possible in the specified time interval.
Posted on Feb 06, 2026 - 15:15 CET
Feb 8, 2026
Scheduled technical break of bank CSOB
Completed - The scheduled maintenance has been completed.
Feb 8, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 CET
Scheduled - We inform that a technical break is planned for CSOB from 08.02.2026 00:00 to 08.02.2026 05:00 and payments through CSOB will not be possible in the specified time interval.
Feb 3, 10:45 CET
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
PayU system performance degradation
Resolved - This incident has been resolved.
Feb 3, 11:50 CET
Monitoring - Attack was mitigated as of 11:17. We are still closely monitoring situation.
Feb 3, 11:43 CET
Identified - From 11:03 CET we are experiencing a DDoS attack affecting our infrastructure. Our engineering team is actively implementing mitigation measures to restore full service. We apologize for any connectivity issues you may be experiencing.

Please expect the following:
customers may not able to use payment methods (provided by PayU Europe),
customers may not able to check their payment status on the PayU page,
you may not able to log in to the PayU Management Panel,
conversion rate on transactions might be lower than usual.
Feb 3, 11:28 CET
Feb 2, 2026
PayU system failure
Resolved - This incident has been resolved.
Feb 2, 16:06 CET
Update - We are continuing to monitor for any further issues.
Feb 2, 16:00 CET
Monitoring - We would like to inform you that we have implemented a series of changes designed to stabilize the current situation. Our team is actively monitoring the effects of these updates to ensure continued performance. We will provide further information as the situation evolves.
Feb 2, 15:30 CET
Update - Our team is continuing to work on mitigating the ongoing DDoS attack. We are currently observing an improvement in system stability.
Feb 2, 14:59 CET
Identified - We are currently experiencing a DDoS attack affecting our infrastructure. Our engineering team is actively implementing mitigation measures to restore full service. We apologize for any connectivity issues you may be experiencing.
Feb 2, 14:34 CET
Investigating - today, on 02.01.2026 from 2:00 PM CET we are facing a major technical problem.
Please expect the following:

customers are not able to use payment methods (provided by PayU Europe),

customers are not able to check their payment status on the PayU page,

you are not able to log in to the PayU Management Panel.

We have immediately started working on resolving the issue

We apologize for the inconvenience.
Feb 2, 14:13 CET
Feb 1, 2026
Scheduled technical break of Credit Agricole Installments
Completed - The scheduled maintenance has been completed.
Feb 1, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 00:00 CET
Scheduled - We inform that a technical break is planned for Credit Agricole Installments from 00:00 to 05:00 and payments through Credit Agricole Installments will not be possible in the specified time interval.
Jan 28, 11:54 CET
Jan 31, 2026

No incidents reported.

Jan 30, 2026
Scheduled technical break of bank Ceska Sporitelna
Resolved - This incident has been resolved.
Jan 30, 14:09 CET
Investigating - We inform that a technical break is planned for 2026-01-16 from 00:15 to 00:45 and payments through Ceska Sporitelna will not be possible in the specified time interval.
Jan 15, 12:37 CET
Jan 29, 2026
Payment Services performance degraded
Resolved - This incident has been resolved at 10:11 AM.
Jan 29, 10:28 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 10:21 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 29, 10:08 CET
Investigating - We were experiencing an unexpected system performance degradation impacting our payment services since 9:40 AM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.
Jan 29, 10:01 CET
Jan 28, 2026

No incidents reported.

Jan 27, 2026
Payment Services Outage
Resolved - Payment Services Outage
Resolved - We were experiencing an unexpected outage impacting our payment services 15:28-15:32. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause. The service has restore full functionality.
Jan 27, 15:30 CET
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Scheduled technical break of bank Santander Bank
Completed - The scheduled maintenance has been completed.
Jan 25, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:00 CET
Scheduled - We inform that a technical break is planned for Santander Bank from 24.01.2026, 11:00 PM to 25.01.2026, 06:00 AM and payments through Santander Bank will not be possible in the specified time interval.
Jan 21, 11:34 CET
Scheduled technical break of bank ČSOB
Completed - The scheduled maintenance has been completed.
Jan 25, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 04:00 CET
Scheduled - We inform that a technical break is planned for ČSOB from 25.01.2026, 04:00 to 05:30 and payments through ČSOB will not be possible in the specified time interval.
Jan 19, 15:46 CET
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